Meet the Team
Nancy, Office Manager
Nancy has been working at Complete Dental Care for twelve years and counting. She earned her Associate’s Degree from Laverne University and has also attended two years of Fortune Management Training, management courses with hands-on workshops, Yankee Dental Conference classes, and other continuing education opportunities on a routine basis. She is certified in CPR and has undergone OSHA training as well. Her favorite part of her work is being able to care for patients’ needs and spend time in such a great facility with supportive teammates.
Originally from right here in Burlington, Nancy is married with three children and a dog. Outside of the office, she enjoys traveling, gardening, riding a snowmobile, watching football, and spending time with family. She was previously a language teacher and loves learning languages – she speaks three fluently!
Julie, Scheduling Coordinator
Julie first joined our team six years ago. She attended Northern Essex Community College and has taken several continuing education courses as well over the years with Yankee Dental, Massachusetts Dental Society, and other institutions. She is trained in OSHA standards and CPR. What she loves most about her work is the interaction she has with patients and being able to work with the most talented dental team ever!
Julie is from Lowell and is the mother of three children named Shawn, Keiana, and Ben. She also has a dog named Lady. When she isn’t busy at the office, she enjoys spending time with family and friends and traveling whenever possible. She is a very optimistic person and sees the positive in all situations. She even wears a cape like a true superhero.
Cookie MacLean, Front Desk/Reception
For nearly five decades, Cookie has been putting smiles on the faces of dental patients. Starting as a dental assistant, she joined our team in her patient facing role at the front desk in 2015, and has worked hard to make every patient she sees feel welcome and get the care they need in comfort. Cookie studied dental assisting at Northeastern and Tufts Universities. She also holds advanced certifications in CPR and radiology (x-rays). Outside the office, Cookie is the proud mother of two grown daughters and grandmother to five grandchildren. She loves taking walking and spending time with her children and grandchildren.
Kellie, Dental Assistant
Kellie has been working in dentistry for sixteen years now, first joining our Burlington practice 14 years ago. She attended the Dental Assisting Certification class at Wakefield Vocational School and is also certified in CPR, AED, OSHA, and basic life support. She regularly attends continuing education classes. Her favorite part of her job is building relationships with patients and being with them from the beginning of their procedure all the way to the end. She enjoys seeing them leave happy and with a new, beautiful smile!
Kellie is from Billerica. She and her husband Dennis have three daughters named Ava, Allie, and Ashlie. Outside of work, she loves to spend time with her family.
Kelly, Dental Assistant
Originally from Burlington, Kelly was actually raised in South Boston. She has been working in the dental field for thirty-one years now and first joined Complete Dental Care twelve years ago. She attended Mount Ida College and is certified in CPR, AED, basic life support, and OSHA. She attends continuing education classes on a routine basis.
Kelly and her husband Chris have a son named Christopher and a daughter named Lindsay. When she isn’t busy at work, she enjoys spending time with family, watching sports, and cheering on the Patriots and Tom Brady. She would LOVE to renovate her kitchen in a retro 70’s style with avocado appliances!
Xenia, Dental Assistant
Xenia first became a member of our dental team one and a half years ago. She is currently enrolled at Middlesex Community College and is certified in CPR, First Aid, Infection Control, Radiology, and OSHA.
Originally from Billerica, Xenia has a mother, father, and two brothers. Her hobbies include running, hanging out with friends, and binge watching TV shows on Netflix.
Jen, Registered Dental Hygienist
Jen first joined Complete Dental Care sixteen years ago and has twenty-one years of overall dental experience. She is from Billerica and earned her Associate’s Degree in Science from Northeastern University before achieving her Certificate in Dental Hygiene from Forsyth Technical Community College. She has her certification in local anesthesia and the use of a diode laser for periodontal treatment. She loves caring for patients, meeting all different types of people, and working with her hands!
Jen and her husband of 13 years, Jeff, have three children named Ryland, Gavin, and Lyla. Outside of her job, she enjoys spending time with family, taking her kids to play sports, spending summers in New Hampshire on Lake Winnipesaukee, and going on adventures with friends. She actually traveled cross country in an RV for six weeks in 1999, going 11,000 miles. Other than being a mother, it was the biggest adventure of her life.
Gilda, Registered Dental Hygienist
Gilda has been working in dentistry for eighteen years and counting, joining our team eight years ago. She is a member of the American Dental Hygienists’ Association and the American Dental Association and is also certified in the use of a diode laser for periodontal treatment. Her hobbies outside of work include dining and traveling.